Online Learning Center

Registration cancellations must be received in writing via certification@acc.com. Registrations cannot be cancelled over the telephone.

Cancellations for registrations processed at the nonmember rate will NOT be refunded the US$435 membership fee included in the registration fee. The US$435 membership fee isnot refundable or transferable.

Registration cancellations will adhere to the policy details below:

1. Cancellations received 30 days or more before program’s scheduled start will receive a
   full refund, less a US$150.00 processing fee.
2. Cancellations received less than 30 days before a program’s scheduled start will be
   eligible for a 100% credit of monies paid. Such credit may be applied to a future training
   event or other program offered by the ACCCI and must be used within one year of the
   date of issue. A tuition credit request must be submitted to certification@acc.com no
   later than 10 days after a program’s scheduled start date.

Refunds or credits will not be provided under circumstances including, but not limited to,
the following:

1.  Applicants and candidates who submit falsified or misrepresented information, or who
   fail to comply with an audit or violate testing procedures.
2.  Candidates who do not appear for a training event on that training event’s scheduled
   start date.