Frequently Asked Questions
Log In & Membership
How do I log in?
Navigate to https://onlineed.acc.com/. Click on the Log In button on the top left side bar. Enter email address and password, then click Login.
If you forget your password, click on 'Forgot your password?' to reset it. If you have any trouble, please reach out to the ACC Membership team at [email protected].
I forgot my password
If you forget your password, click on 'Forgot your password?' to reset it.
If you have any trouble, please reach out to the ACC Membership team at [email protected].
I need to update my profile
To update your Online Education information, click on your name at the top left of the side bar. There, you can edit your profile picture, email address, password, name, and time zone.
If you'd like to update your phone number, address, title, organization, or any other personal items, please reach out to the ACC Membership team at [email protected].
I don't see member pricing
Are you a current ACC member but do not see the member pricing at registration/checkout? Please reach out to the ACC Membership team below.
ACC Membership:
Australian (AUS) Members:
1 800 571-207 or +03 9248 550
How do I become an ACC Member?
We invite you to join ACC today!
Please review our eligibility requirements and membership types before applying online.
Register for a Program
How do I register for a program?
To enroll in a course, navigate to the course's product page and select the "Register" button.
Where can I view my program registration history?
You will find your program enrollment history by clicking on “My Dashboard” on the top left side bar.
Do I have to be an ACC member to view a program?
No, you do not need to be an ACC Member to register for most virtual programs. However, some programs are designated as 'Members Only' or have a fee for non-members.
If you are not an ACC member and wish to register for a progrsm, you will still need to create an account.
How do I find program resources/materials?
Program resources/materials (i.e. presentation slides, articles, and weblinks) will be listed under the Resources tab on program pages you register for.
Please note: In some instances, resources/materials may not be uploaded until after live webinars air. Additionally, not all programs will have resources/materials available.
How can I enroll multiple people in a course?
Users may enroll other ACC members in paid courses using the email address associated with their ACC account.
- To begin, select “Register” on the course you are interested in enrolling members in.
- Select “Complete Registration Now”
- From checkout, select “Change” beneath the name of the registrant you would like to swap with another member of your membership.
- A new window will appear prompting you to enter the email address of the user you would like to register. Enter the email address of the member you would like to enroll. Then, click “Check if User Exists.”
Note: The member must already have an ACC.com account with the associated email address. - Confirm the name displayed matches the name of the member you would like to enroll and then select “Change User.”
- You may enroll additional users for the program by selecting “Add a Registration for Another User”
- Once you have added all of the members you would like to enroll to your cart, you may continue by selecting “Place My Order.”
CLE/CPD Credit
How to identify if a program is eligible for CLE/CPD credit?
To identify a programs' eligibility for Continuing Legal Education/Continuing Professional Development Credit (CLE/CPD Credit), navigate to the program page and select the "CLE/CPD FAQs" tab. This tab contains details on jurisdiction eligibility and how to claim your credit.
Please note: ACC will file credits to some states/provinces on your behalf, while other jurisdictions require you to self-file. ACC submits CLE/CPD Credit on a monthly basis, so you may not see a reflection of your credit until 30-60 days after course completion. To ensure timely submission, please complete these steps immediately following the conclusion of the live webinar.
If you do NOT see a "CLE/CPD FAQs" tab, the program is not eligible for CLE/CPD Credit.
How much do CLE/CPD eligible programs cost?
LIVE CLE/CPD eligible webinars are free for ACC Members, while non-members are charged a fee at registration. On-demand CLE/CPD eligible programs will have a fee for both ACC Members and non-members at registration.
How do I access my Certificates of Attendance (Completion) and claim CLE/CPD Credit?
1. Click on the Program Access tab and watch the webinar.
2. Complete the Program Feedback Survey.
3. Enter the First CLE Verification Code (announced during the live webinar in the chat; case sensitive).
4. Enter the Second CLE Verification Code (announced during the live webinar in the chat; case sensitive).
5. In the Claim Attendance Certificate section, select the list that contains your jurisdiction. Then, click the Claim/View Credits button, choose Your State/province in the drop down, type in your Bar Number, and Submit. Your Certificate of Attendance will be immediately available for download. (Please Note: ACC will file credits to some states/provinces on your behalf, while other jurisdictions require you to self-file. ACC submits CLE/CPD Credit on a monthly basis, so you may not see a reflection of your credit until 30-60 days after course completion. To ensure timely submission, please complete these steps immediately following the conclusion of the live webinar.)
Who can I contact with additional CLE/CPD Questions?
Don't see an answer to your question listed here? Please contact our CLE/CPD team at [email protected].
ACC Networks
What is an ACC Network?
ACC Networks offer the ability to quickly access relevant, industry-specific resources and information that are designed to help you impact your profession.
Benefits of Joining a Network
- A convenient way to interact with in-house lawyers in your practice area
- Online resources specific to your work
- Online forums to discuss and share knowledge on a variety of legal topics
- Stay up-to-date with the latest issues and trends in your industry
- Make informed decisions by asking questions of your peers and downloading shared content
- Attend online education events, like monthly webcasts, from the convenience of your office
How do I join an ACC Network?
ACC members may join ACC Networks by customizing their Network Preferences in the My Profile section of their ACC Profile. It may take up to 24 hours for your account to update.
In-House Counsel Certification
For questions concerning the ACC In-house Counsel Certification Programs, please see the FAQs below:
Contact Us
If you cannot find an answer to your questions(s), please reach out to ACC Staff at [email protected].
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