Business Metrics - Quantifying the ROI on Legal Technology (Dec 18, 2025)
Includes a Live Web Event on 12/18/2025 at 1:00 PM (EST)
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Are you curious about how a document chatbot can transform your legal department’s productivity and demonstrate measurable value to your organization? Join this engaging Metrics & Analytics Discussion Call designed specifically for attorneys and legal operation professionals to discover practical ways to determine and track the return on investment (ROI) when adopting legal technology solutions like document chatbots. Learn which business metrics matter, how to present results to stakeholders, and gain insights that will empower you to make data-driven technology decisions. Don’t miss this opportunity to ensure your department stays ahead and proves its impact!
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Lucretia Pitts Barrett
In-Transition, Former General Counsel of Operations
Universal Property & Casualty Insurance Company
Lucretia Pitts Barrett is a highly experienced General Counsel with a robust background in contract negotiation, litigation management, risk management, and regulatory compliance. With a career spanning over two decades, Lucretia has demonstrated exceptional leadership and legal acumen in government entities and private corporations.
Lucretia is currently in transition and has recently been the General Counsel of Operations at Universal Property & Casualty Insurance Company. Lucretia has spearheaded defense litigation strategies and directed multiple internal committees to adapt inter-departmental processes in response to legislative changes in the homeowner insurance industry. Her efforts have streamlined operations for a legal team of over 425 members, managing more than 10,000 contract law cases. She has drafted approximately 50 standard operating procedures, project managed technology productions to enhance operational proficiencies and reporting and conducted training and developed training resources for greater success in operation changes.
https://www.linkedin.com/in/lpittsbarrett/details/experience/