Back by popular Demand! In this practical and engaging session, Brad Rice (Pacific Life) provides an accessible overview of how to effectively use AI tools—like Copilot—across legal and business workflows. He shares real-world insights on common pitfalls, including hallucinations and incomplete outputs, and offers actionable strategies for prompting, evaluating results, and integrating AI into research, contract review, and process automation. Attendees will gain a clear framework for using AI responsibly and efficiently, with tips that apply across platforms and industries.