How Long to Save Chats, Messages, Recordings, Prompts, Emails and Other Odds and Ends (Oct. 9, 2025)
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From chat tools and collaboration platforms to voice recordings, emails, and AI prompts, organizations are generating more “odds and ends” of information than ever before. But how long should these materials be retained, and when is it safe to defensibly dispose of them?
In this webinar, Tom Mighell of Contoural will explore practical retention strategies for emerging and unconventional content types, including:
- Determining if chats, texts, and prompts are official records
- Balancing regulatory, legal, and business requirements with storage costs
- How long to keep messages, emails, and recordings—and when to delete them
- Aligning policies across platforms like Teams, Slack, Zoom, and AI tools
- Avoiding common pitfalls and lessons learned from real-world programs
You’ll come away with actionable insights to reduce risk, control costs, and create defensible retention rules for these growing categories of information.
Join the Conversation:
INFORMATION GOVERNANCE NETWORK COMMUNITY
Generously Sponsored by Contoural
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LockedMark Diamond (Moderator)
CEO
Contoural
https://www.linkedin.com/in/ma...
Mark Diamond is one of the industry thought leaders in Information Governance and AI Governance encompassing records & information management, litigation readiness, control of privacy and other sensitive information, defensible disposition and employee collaboration and productivity. His company, Contoural, has helped more than 30% of the Fortune 500 plus many mid-sized and smaller organizations as well as public sector entities. As a trusted advisor he and his company help bridge legal, compliance and business needs and policies with effective legal and IT strategies and processes. Mark is a frequent industry speaker, presenting at numerous Legal and IT industry conferences as well as online venues. Additionally, Mark addresses more than one hundred internal corporate audiences each year with onsite seminars Mark is founder, President & CEO of Contoural, Inc. Under his leadership, Contoural has grown to be the largest independent provider of Information Governance strategic consulting services. As an independent provider Contoural does not sell any products, provide any document review nor supply document warehousing services. Providing innovative approaches, these strategies help simplify complex issues, build consensus, ensure compliance, and reduce risks and lower costs. He is a frequent legal and compliance author and speaker at conferences and industry events. He also served as Chair of the Storage Networking Industry Association customer advisory board on data security. Previously, Mark was co-founder of Symantec’s (OpenVision) Professional Services group. Additionally, he was founder and General Manager, Worldwide Professional Services for Legato Systems, as well as Vice President of Worldwide Professional Services at RightWorks, a provider of business application software to the B2B marketplace. Additionally he has worked as a management consultant. Mark sits on the board of advisors for high technology companies. He has a Bachelors degree in Computer Science from the University of California San Diego. Mark is former President of the UC San Diego Alumni Association, and served as a Trustee of the university’s foundation.
