Legal Operations Maturity Model Series 3.0 - From Day One to Done Right: Best Practices for Building and Advancing Your eDiscovery Program (Sept. 29, 2025)
Includes a Live Web Event on 09/29/2025 at 2:00 PM (EDT)
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As ACC Legal Operations updates the Maturity Model for the Operations of a Legal Department to help in-house counsel and business professionals, join us on a journey as we evaluate and identify concrete steps enhance legal operations in any of the maturity model's 14 areas.
Managing eDiscovery in a corporate legal department can be both complex and full of opportunity. Whether you’re just beginning to formalize processes, expanding internal capabilities, or leveraging advanced technologies, success depends on building strong foundations and scaling with intention. In this webinar, our panel of experts will share practical strategies for optimizing eDiscovery operations—covering essentials like defensible workflows, vendor partnerships, cost control, and cross-functional collaboration. Attendees will gain actionable tips to strengthen their function today while setting the stage for long-term efficiency and value.
Sponsored by:
Francine French
Director, Global eDiscovery Operations
GlaxoSmithKline
Jessica Escalera
Managing Director, Head of Legal Operations - Americas
HSBC
Marla Crawford (Moderator)
General Counsel
Cimplifi
Marla Crawford brings over 30 years’ expertise to her role as general counsel of Cimplifi. She is a respected attorney, strategic advisor, and thought leader who speaks regularly on legal technology, electronic discovery, and information governance issues. Marla spent 22 years practicing law at the prestigious international firm, Jones Day, specializing in the discovery phase of litigation. She also served as associate general counsel for Goldman Sachs for 11 years where she led the firm’s global eDiscovery practice and focused on complex commercial and securities litigation and regulatory investigations. Marla’s expertise also includes advising on issues relating to information governance as well as the deployment of new technologies. Marla earned a bachelor’s degree in public policy from Duke University, graduated magna cum laude from Boston University School of Law, where she earned her Juris Doctor, and is licensed to practice law in the state of New York.
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