Preventing Employees from Hoarding Documents (June 26, 2025)
Includes a Live Web Event on 06/26/2025 at 3:00 PM (EDT)
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Many organizations struggle with a deeply rooted culture of over-retention, where employees save nearly everything forever. This behavior creates serious challenges, including elevated privacy and security risks, increased storage and legal discovery costs, and widespread noncompliance with records policies.
Traditional methods of addressing this issue often fall short. Employees may resort to “underground archiving,” stashing documents in insecure or hidden locations to avoid automated deletion ultimately exacerbating risk.
In this ACC Information Governance Network Legal Update, Tom Mighell and Mark Diamond of Contoural will explore why these behaviors persist and offer practical, real-world strategies to curb document hoarding. Attendees will learn how to drive use automation to drive proper retention and disposition management, affect cultural and behavioral change, reduce unnecessary retention, and ensure important records are retained for the right amount of time.
It’s time to stop blaming employees and start implementing smarter, sustainable solution.
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Tom Mighell
Vice President of Delivery Services
Contoural, Inc.
I work with corporations and their lawyers to develop defensible information governance programs, including the development of policies, retention schedules, procedures, records management organizations, and training materials to ensure employees understand and adopt changes to their records management practices. I also work with organizations to assess their privacy risks, and to implement the policies and processes to help them comply with relevant privacy regulations.
I also work with these companies to ensure that their people, processes and technologies will support an efficient, repeatable, and defensible e-discovery process, when electronic records are requested in litigation, investigations, or other legal matters. I assist corporations in assessing their readiness to respond to an electronic discovery obligation, and develop response plans that companies can use to strengthen the credibility of their e-discovery programs.
Mark Diamond
CEO
Contoural
Mark Diamond is one of the industry thought leaders in Information Governance and AI Governance encompassing records & information management, litigation readiness, control of privacy and other sensitive information, defensible disposition and employee collaboration and productivity. His company, Contoural, has helped more than 30% of the Fortune 500 plus many mid-sized and smaller organizations as well as public sector entities. As a trusted advisor he and his company help bridge legal, compliance and business needs and policies with effective legal and IT strategies and processes. Mark is a frequent industry speaker, presenting at numerous Legal and IT industry conferences as well as online venues. Additionally, Mark addresses more than one hundred internal corporate audiences each year with onsite seminars Mark is founder, President & CEO of Contoural, Inc. Under his leadership, Contoural has grown to be the largest independent provider of Information Governance strategic consulting services. As an independent provider Contoural does not sell any products, provide any document review nor supply document warehousing services. Providing innovative approaches, these strategies help simplify complex issues, build consensus, ensure compliance, and reduce risks and lower costs. He is a frequent legal and compliance author and speaker at conferences and industry events. He also served as Chair of the Storage Networking Industry Association customer advisory board on data security. Previously, Mark was co-founder of Symantec’s (OpenVision) Professional Services group. Additionally, he was founder and General Manager, Worldwide Professional Services for Legato Systems, as well as Vice President of Worldwide Professional Services at RightWorks, a provider of business application software to the B2B marketplace. Additionally he has worked as a management consultant. Mark sits on the board of advisors for high technology companies. He has a Bachelors degree in Computer Science from the University of California San Diego. Mark is former President of the UC San Diego Alumni Association, and served as a Trustee of the university’s foundation.
https://www.linkedin.com/in/ma...
