Legal operations professionals are uniquely positioned to drive organizational change, but our impact often gets lost in spreadsheets and process diagrams. This interactive session explores how strategic storytelling can transform how we communicate values, secure resources, and build organizational support for legal operations initiatives that revolutionize service delivery.

By the end of this session, attendees will be able to:

1. Craft compelling business narratives that translate legal operation metrics into executive-friendly business impact stories

2. Develop stakeholder-specific messaging framework that resonates with different audiences (C-suite, legal team, business units, IT/Finance)

3. Build change management narratives that overcome resistance to new legal service delivery models

4. Create "before and after" transformation stories that demonstrate ROI and secure ongoing investment in legal operations initiatives

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