You've Just Been Handed Ownership of Your Company's Records Program, Now What? (Apr. 17, 2025)
Includes a Live Web Event on 04/17/2025 at 2:00 PM (EDT)
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You have just been given ownership of your company’s records management or broader information governance program with a clear mandate: bring it up to date to be in compliance, and while you are at it modernize it to effectively manage electronic information. But where should you begin? How do you distinguish between essential record program components and those that are merely “nice to have?” Which internal groups should you collaborate with, and how do you estimate timelines and budgets, especially in an environment of limited resources?
Join Mark Diamond and Tom Mighell for an engaging ACC Information Governance Network Legal Update as they outline key steps and critical considerations for managing a successful records program:
Evaluating your current records management capabilities and creating program a roadmap.
Executing and enforcing records management policies for both paper-based and electronic records.
Deciding whether to invest in new technology or leverage existing systems.
Determining appropriate staffing levels and selecting the right skillsets.
Gaining buy-in from business units to make records management a priority across the organization.
Participate in this interactive session and equip yourself with the tools and strategies needed to successfully lead your company’s records and information governance program forward. Join us for what is certain to be a lively discussion.
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INFORMATION GOVERNANCE NETWORK COMMUNITY
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Mark Diamond
CEO
Contoural
Mark Diamond is one of the industry thought leaders in Information Governance and AI Governance encompassing records & information management, litigation readiness, control of privacy and other sensitive information, defensible disposition and employee collaboration and productivity. His company, Contoural, has helped more than 30% of the Fortune 500 plus many mid-sized and smaller organizations as well as public sector entities. As a trusted advisor he and his company help bridge legal, compliance and business needs and policies with effective legal and IT strategies and processes. Mark is a frequent industry speaker, presenting at numerous Legal and IT industry conferences as well as online venues. Additionally, Mark addresses more than one hundred internal corporate audiences each year with onsite seminars Mark is founder, President & CEO of Contoural, Inc. Under his leadership, Contoural has grown to be the largest independent provider of Information Governance strategic consulting services. As an independent provider Contoural does not sell any products, provide any document review nor supply document warehousing services. Providing innovative approaches, these strategies help simplify complex issues, build consensus, ensure compliance, and reduce risks and lower costs. He is a frequent legal and compliance author and speaker at conferences and industry events. He also served as Chair of the Storage Networking Industry Association customer advisory board on data security. Previously, Mark was co-founder of Symantec’s (OpenVision) Professional Services group. Additionally, he was founder and General Manager, Worldwide Professional Services for Legato Systems, as well as Vice President of Worldwide Professional Services at RightWorks, a provider of business application software to the B2B marketplace. Additionally he has worked as a management consultant. Mark sits on the board of advisors for high technology companies. He has a Bachelors degree in Computer Science from the University of California San Diego. Mark is former President of the UC San Diego Alumni Association, and served as a Trustee of the university’s foundation.
https://www.linkedin.com/in/ma...

Tom Mighell
Vice President of Delivery Services
Contoural, Inc.
I work with corporations and their lawyers to develop defensible information governance programs, including the development of policies, retention schedules, procedures, records management organizations, and training materials to ensure employees understand and adopt changes to their records management practices. I also work with organizations to assess their privacy risks, and to implement the policies and processes to help them comply with relevant privacy regulations.
I also work with these companies to ensure that their people, processes and technologies will support an efficient, repeatable, and defensible e-discovery process, when electronic records are requested in litigation, investigations, or other legal matters. I assist corporations in assessing their readiness to respond to an electronic discovery obligation, and develop response plans that companies can use to strengthen the credibility of their e-discovery programs.